REACH YOUR PINNACLE

Creating extraordinary organizations by
designing people-based solutions for success.

OPTIMIZING PERFORMANCE

We specialize in facilitating strategy and HR process design, coaching leaders, developing teams, and managing the “people” side of your business.

EXPERTISE

From strategic planning to radical change management, we offer objective, third-party consulting to develop processes and plans customized for your organization.

INSIGHT

We bring decades of consulting experience from a variety of industries, with specialization in banking, professional services, and nonprofits.

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OUR SERVICES

From Strategic Planning to Radical Change

Energetic. Professional. Empathetic. Focused. These are a few words our clients have used to describe us, and we believe it’s why our clients choose to work with us. At People Pinnacle, we prioritize partnership with our clients so we can get to the heart of your business, where you’re headed, what engages your people, how you can grow your success – and where to prioritize your resources.

We facilitate strategic planning and HR process design, coach leaders and develop teams, and manage the people side of your business. We invest the time to truly listen, discover, assess. We ask questions. We plan, collaborate, design, and advise. We listen more and dig even deeper. We make recommendations, gather feedback, adjust, train, empower and measure.

We know that through your people, your organization can truly be extraordinary.

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FAQ
Susan and Bethany
Susan and Bethany at a table with cards on it

You might say we are people people.

About Us

Client Successes

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To win Best of Show with the Independent Bankers Association of Texas in the Culture Category is a remarkable feat. We could not have achieved this without the wealth of knowledge and wisdom Bethany and Susan brought to the table. They took a non-traditional approach to developing our mission, vision, and values which now are translatable to all members of our team and our everyday work. We come back to the value words we created daily. They bring us back to our WHY, why we are doing what we do every day.
Jay BeardenPresident & CEO, Legend Bank
It’s rare to find people who can build rapport like Susan and Bethany can. From our part-time tellers to our high-level directors, they built relationships with each of them. This served as a catalyst for our work together and made it feel like an accurate reflection of who we are as a bank. We’ve incorporated the work we did together in all that we do. So much so, Legend Bank recently received Best in Show by the Independent Bankers Association of Texas for our bank culture!
Jacqueta MooreHuman Resources Director, Legend Bank
As an executive director of a nonprofit organization, it can sometimes feel like I’m on an island. During the time I’ve worked with Susan, I have found her to be incredibly helpful. She has helped me recognize my own strengths and areas of growth as a leader and supervisor. I find incredible value in her coaching.”
Jillian Carden, Psy.D. Executive Director, Silverleaf
Working with People Pinnacle opened my eyes to the importance of prioritizing executive coaching. Susan transformed my perspective and provided tools that enabled me to better support a team of enthusiastic employees at a higher level of success. Our company plans to continue working with Susan so more members of our team can benefit from her expertise.
Mary Ellen HardenPresident, Wall Street Greetings, LLC
We went through a process of People Pinnacle getting to know us, to know what is important to us. It takes a certain talent, a certain sensitivity to do that – and Susan and Bethany are really good at that.
Rick EkhoffPrincipal, EOP Architects
We hosted a board retreat, and every single board member attended — that is a heavy lift. It shows that Susan’s preparation made everyone feel comfortable and trust that it was a good use of their time. Everyone was very engaged; everyone participated.
Elizabeth WoodwardChairwoman, Blue Grass Airport Board
Not only are they business professionals, but they also bring fun to the work. The energy they bring to the work – it’s just really something special. I value them both so much.
Jill SpringateChief Operations Officer, The Council of State Governments
Susan obviously has her finger on the pulse of the strategic role Human Resources plays in regard to the mindset of employees in today’s environment. That’s really important, as competitive as it is to get good employees these days.
Andy Baker Chief Executive Officer, Traditional Bank
Susan demonstrated an ability to listen, pivot, respond, and keep things on track. It was amazing to watch. She responded to audience input authentically and objectively answered questions that could have been tricky to manage internally. Their ability to pull from a wealth of experience (with other groups) really helps build trust and creates common ground with all levels of an organization.
Dana AdamsonChief Marketing & Development Officer, Traditional Bank
Down to earth and relatable are how I would describe Susan and Bethany. They have a very human way of doing their work. They don’t pretend to have all the answers and take the time to slow down, really listen, and come back with questions. We’d recommend them in a heartbeat.
Heather TaylorSr. Director of Operations, BIM Group
With Bethany, I got comfortable letting go and asking questions. She was somebody who knows things I don’t, and she just gets it.
Tom Watts, CPAPresident and CEO, Exceptional Living Centers
I was fortunate to participate in coaching with Bethany as I transitioned out of a long-term executive director position at a nonprofit organization. Having an experienced and neutral partner to process and prioritize steps to support both the organization and me was invaluable! Bethany provided practical tools and asked the questions needed to help me feel confident about leaving the organization in a good position and be more prepared to fully engage in my new role.
Laura KretzerDirector of Strategic Initiatives and Programming, Children’s Advocacy Centers of Kentucky
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